With ShoreTel Connect CLOUD, vendor management becomes easy. Its a one-stop shop for your phone system, telephony and collaboration needs. Whether you currently have an on-premises PBX or a different Vole provider, the move to Connect CLOUD is simple. The ShoreTel Connect Portal is the administrative interface that manages billing and user permissions. Scale up or scale down as needed to accommodate new locations or seasonal staffing fluctuations.
Connect CLOUD is a premium managed service. Our mission is to deliver a communications experience that our customers love. Since we own our own software , we are able to streamline our support experience by making it simple for users to contact us. All you have do is double-Up the '?' button on your desk phone and you will be immediately connected to our team of experts. Our team can answer technical questions, resolve problems and even help you develop a strategy for maximizing the impact of our UC solution
Connect CLOUD is an enterprise-grade solution with data integrity, application reliability and physical safeguards built in. lt's architected with multiple levels of redundancy and load-balancing hardware to anticipate and prevent any single point of failure. Plus, its backed by strong SLAs to maximize uptime for your business.
Connect CLOUD is deployed out of highly secure data centers, leveraging infrastructure layer, network layer and application security protocols. AlI communications are end-to-end encrypted with Secure Real-time Transfer Protocol (SRTP) and granular access controls built into the solution.
EXCEPTINAL USER EXPERIENCE ACROSS ALL DEVICES
The ShoreTel Connect client, mobile app and web dialers deliver frictionless and intuitive communications. Manage your call handling, collaborate with others and join a conference from any device. Our easy-to-use user interface delivers a consistent experience across PCs, Macs, iOS and Android devices and requires no VPN for teleworkers